All Sales Are Final
Because of the personal and intimate nature of the products I sell, ALL SALES ARE FINAL. I do not accept returns or exchanges.
For health and safety reasons, lingerie and intimate apparel cannot be returned or exchanged, including for sizing, fit, preference, or change of mind. Once these products leave my possession, I cannot resell them—and as an independent small business, I cannot absorb returns the way a large retailer can.
Liquids, lubricants, body products, and other consumable items are also final sale. If something arrives damaged, leaking, expired, or otherwise unusable, please contact me so I can work with you on an appropriate resolution.
If a product arrives defective or fails within its manufacturer’s warranty period, please reach out. I will do everything I reasonably can to help troubleshoot the issue and work with the manufacturer when applicable.
If there is a genuine problem with your order, I will always do my best to make the situation right. Depending on the circumstances, that may mean a replacement, manufacturer warranty claim, store credit, partial refund, or another appropriate solution. A full refund cannot be guaranteed or offered simply because an item is unwanted, doesn’t fit, or wasn’t what you expected.
I’m a small, independent business, and I truly appreciate you understanding why these policies are necessary. 💜
